A sudden increase in your water charges could be the result of a water leak. Water leaks are often silent and unnoticeable until you get a high water bill. To check for a leak, first, turn off all faucets in and around the house. Make sure the dishwasher and washing machine are not on. Find your water meter box which is usually located in your front yard near the property line. The meter closest to your house is most likely yours.
If you know you have a leak, you need to find out where it is. The most common culprit is a toilet. A hanging flap or a flap that is not seated correctly can cause water to constantly seep from the tank to the bowl. Place a few drops of food coloring in the tank (the back of the toilet) or City Hall has some tablets free of charge to look for your leak. Let it sit for 15-20 minutes without flushing. Then check the bowl for traces of the food coloring. If the water in the bowl is colored, you have found a leak. Other common leaks are faucets that drip or slowly run. It is in your best interest to find all leaks and have them repaired.
If you determine that you do not have a leak, of course our staff will be happy to answer any of your questions about high water use. Please contact 903-778-2525.